Returns & Exchanges

At The Sofa Company, we want you to love your new comfort zone, which is why we offer a 30-day trial period on all our furniture pieces. If your selection isn't the perfect fit for your home, our streamlined return process ensures a stress-free resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return, or contact our concierge team within 30 days of delivery.

• 2.
  Prepare for Pickup

  Ensure the sofa is in its original condition; our specialized furniture couriers will coordinate a convenient time to collect the item directly from your living room.

• 3.
  Quality Inspection

  Once the item returns to our warehouse, our craftsmen perform a brief inspection to verify the condition and process the restocking documentation.

• 4.
  Receive Your Refund

  After approval, your refund will be processed back to your original payment method within 5-7 business days, minus any applicable pickup fees.